Payment Policy

It is the policy of this practice to receive full payment for treatment on the day it is provided. We accept no responsibility for the eligibility or amount of health fund rebate received.

The dentist is happy to discuss treatment options with you and supply quote's for proposed work. Quotes are valid for 30 days.

Appointment Cancellation Policy

Our goal is to provide quality care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our providers, but our other patients as well. Please be aware of our policy regarding missed appointments.

When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. If cancellation is necessary, we require that you call at least 24 hours in advance. Your advanced notice will allow another patient access to that appointment time.

How to Cancel Your Appointment

If you need to cancel your appointment, please call 08 8277 6025 or email [email protected]. If necessary, you may leave a detailed voicemail message. We will return your call as soon as possible within our business hours.

Missed appointments, or appointments cancelled without 24 hours notice, may incur a fee of $50.00.

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